Page last updated 1.12.2011
Fully Automatic transmission/Gearbox

Please Note Repairs to the FTC.ECU (Brains) of your automatic gearbox and Gear selector module PCB (Printed circuit board) can now be undertaken by
ECU Testing.com

Typical case which raises Big questions

When 'M' Bought his 2000 W168 'A' Class a few months back the last thing he expected was problems.
Yes the car is 10+ years old BUT it is a Mercedes Benz.
Those of you who are familiar with my site will be well aware of the problems that Owners of Mercedes-Benz Automatics suffer after years of use, and some of you will be aware of the lengths we have gone to to reduce the running costs of these older cars.
Many many 'A' Class have been scrapped by owners purely and simply because the cost of repairs when undertaken by Mercedes-Benz is not a viable proposition if the value of the car is taken into account.

Little wonder then that M contacted me to see if there was any way his car could be repaired without incurring the £1600 that was quoted for the supply and fitting of a new FTC/ECU (the brains of the automatic gearbox) part number quoted by MB , MA1683705506/26 which was producing fault codes P1889 & P1875/002

This figure for repair by MB was just under what he had paid for the car, and so like many before him was now faced with a big decision, repair or scrap.
However having now received several e-mails from me (Lofty) he is now aware of his options, and like many before him I was more than happy to pass on the information that ECU Testing.com can now repair the FTC/ECU and service not only the Valve chest for a very reasonable price but will also undertake repairs and testing to the selector Module (Gear selector to you and me) located in the cab as well.
This work is undertaken by a professional company of long standing and they will guarantee their repairs for 2 years, which is as long if not longer than the guarantee you will get from Mercedes-Benz on a new part.

It is unlikely that any Mercedes-Benz Main Dealer will want you to have this repair done or co-operate with you in removing the valve chest complete with FTC/ECU and sent it to the company mentioned. However there are very good Mercedes-Benz independent garages who I'm confident will co-operate and help you keep your older Mercedes on the road at very reasonable cost. If they are not aware of the facilities offered by this Company then give them the details as I recently did to my local and highly respected Mercedes Independent.

Not only am I able to recommend ECU Testing.com but I am also able to tell you that they will offer you a discount providing you are one of my site readers and that you have in some way contributed to it, be it by donation , purchase of the available CD or in the case of petrol engine purchased Ignition cover removal tools.

This is the only company that Lofty recommends. Based on previous owners experiences No other company is worth using for these repairs unless you want you components damaged beyond repair.
In the case of ECU testing .com, you will always receive a phone call before the unit is repaired to make you aware of the situation.
Please ensure that the garage removing any of these components does not tamper with them prior to despatch, previous instances of such action have damaged the components beyond repair Lofty 11/10/2011



Most of the information and photographs on this page has been donated by various owners in an attempt to help others overcome problems, despite the fact that I have collated it I cannot vouch for any of the procedures or details on this page as my own car is a manual gearbox and I know little about the fully automatic transmissions fitted to the 'A' Class or any other car.
I have however managed to back the page up with other information which I have access to.

Of one thing however I am assured, the information and photographs are more comprehensive and instructional than any information you might be able to extract from Mercedes-Benz workshop manager's or dealership who appear to only have one solution to an automatic transmission problem? Replace the complete transmission with all that entails or quoting several thousands of £££££ for the repair which of course will only have a limited warrantee.
Thanks to all readers who have forwarded information and in some cases excellent photos which have been used in the formation of this page along with Lynn who supplied this useful contact. Stephens+Engineering+Automatics when all else failed this company sorted out Lynn's gear box and gave her a warrantee, she in turn recommends this company to other owners with automatic transmission problems

Those of you with handbooks for your Automatic 'A' Class should will have this information in part in your Owners handbook Under Automatic Transmission (In my handbook page page 207) . However I am very much aware that a large number of owners World wide having purchased used vehicles do not have hand books and therefore will not be aware of the procedures to be employed when a Fault occurs on the automatic transmission, 'F' Displayed, hopefully this information will help you and advise you what is going on and what to do to get home or a place of safety when the 'F' displays and normal driving is not possible.


Automatic Transmission Driving your Car.

This information is taken direct from he owners handbook (MB order No.6515 0254 02 Part number 168 584 01 87.



The individual gears are selected automatically, depending on:-
1 Selector lever with shift ranges 4,3,1 and 1.
2 Program switch position.
3 Accelerator position.
4 Road Speed.

The transmission automatically adapts to the individual driving style of the driver by adjusting its shift positions.

The adjustment of the shift points is a continuous process which permanently reflects the road and traffic conditions at any given moment, as well as the drivers own requirements .
If the operating circumstances change , the automatic transmission reacts by adjusting the gear shift program.

Pulling away
Apply the service/foot brake to release the selector lever lock. Release the parking/hand brake
With the engine at Idling speed, select a drive position . Allow the gear engagement process to run completely , especially if the engine is cold .
This is indicated by a gentle jerk.

Release the service brake (foot) and depress the accelerator pedal.

Up-shifts and cold start.
Up-shifts are made at higher engine speeds after a cold start than when the engine is at operating temperature.
This helps the catalytic converter to reach its regular operating temperature more quickly.

Accelerator pedal conditions position.
Light throttle = early up-shifts.
more throttle = later up-shifts.
Kick down -- Depress the accelerator pedal beyond the pressure point = maximum acceleration , shift down into lowest gear possible.
Ease back on accelerator as soon as the desired speed has been reached __ the transmission will shift back up.

Stopping
Leave the selector lever in the drive D or R position and apply the service/foot brake or parking/hand brake to prevent the vehicle from either rolling forwards ( or backwards on an uphill gradient.)

Manoeuvring
When manoeuvring in a tight space, control the speed by carefully applying and releasing the service brake (foot), Do not depress the accelerator pedal too suddenly or too far.

P Parking Apply the parking/hand brake (hand)
Move the selector lever to position P
On steep slopes , turn the the front wheels towards the kerbside, taking care not to damage the tyres.
P Parking lock
Additional safeguard when the vehicle is parked . Only select this position when the vehicle is stationary
Note
The ignition Key can only be removed from the ignition lock when the selector lever is in Position P .
When the ignition key is removed , the selector lever is locked in position P
To engage the steering wheel lock: turn the the steering wheel slightly after the key has been removed .
Reverse Gear
Only select R when the car is stationary.
The current selector lever position is indicated in the instrument cluster display.

Program Selector Switch
S = Standard, switch pressed on S symbol. this position is used in all normal driving conditions .
W Winter, switch pressed on the W symbol
Up-shifts and downshifts are made at a lower speeds and rpm than in the S program. simply press the S/W switch to change between programs .
Emergency running mode
If during a journey the transmission no longer shifts, even in varying operating conditions , the transmission has entered emergency running mode. The letter 'F' will appear on the instrument cluster display. To make it possible to continue the journey , 2nd and reverse gears can still be selected.

In such cases , proceed as follow:-
Stop the car.
Move the selector lever to position
P
switch off the engine
Wait at least 10 seconds
Start the engine
Move the selector lever to position D 2nd gear is engaged.
Move the selector to lever position R reverse gear is engaged.


Have the transmission examined without delay.
Having a diagnostics test done will pin point the problem by code, Owners of Petrol cars built pre February 2001, Diesel's 2004 you will need to visit either a MB garage or an independent Mercedes garage where they have Star diagnostic equipment available. Post 2001 /2004 vehicles your vehicle's should be EOBD compliant and therefore you can use any EOBD diagnostics tool to read the codes.





This above document will print out and will be useful in the event of a problem. Click top left hand corner



Gear Selector PCB failure

One of the problems on the fully Automatic transmission is the PCB that forms part of the gear selector module situated inside the car, Cleaning of this unit as outlined further down the page does seem to help, however it does not always appear to last long term.

Peter from Australia who also suffered this problem had his board checked by an auto technician who found many dry joints and poor soldering on the PCB.
see his e-mail:-
Dear Lofty Many thanks for such an excellent, helpful site. I just want to add one suggestion for other people who suffer the 'F fault' - get an electronics technician to check the printed circuit board and re-solder bad connections if needed.

My wife's A-class suffered the automatic transmission 'F' fault.
I removed the shift sensor module, as your site suggested, and cleaned it with no-residue cleaning fluid.

I also asked an electronics technician to look at the sensor module's printed circuit board.

The technician said it was a wonder the sensor module ever worked, because it had various badly soldered or 'dry' joints.
He re-soldered the joints (especially the ones where the main power cable plugs in) and it has worked fine so far.
He only charged $10 (Australian).
I suggest your readers do the same if they have the Auto transmission 'F-fault' problems
Thanks again for such useful money-saving info.
Best regards
Peter Ritchie (Australia)

Following repair he has had no problems.


Please Note
As a result of this information I contacted ECU testing.com who have for the last three months been undertaking work on these Boards FOC.
Today 5/7/2011 I have received this e-mail from them:-
Lofty, Just to let you know that we have finished the development work for the A-Class GRM Module (gear lever)PCB, we can now fully simulate gear changing and communications on this unit.
As a result we can now fully rebuild these units for £150 +VAT (your usual readers discount will apply)our normal 2 year guarantee will apply.

That's great news for automatic transmission 'A' class owners, that price is 1/3 of the price of a new unit from Mercedes-Benz parts and this work carries a two year guarantee.
Mercedes are unlikely to give any guarantee on this item unless fitted by them which costs!
No set up is required when the same PCB is returned to your car following overhaul.
Therefore if you have a problem and would like your board checked please contact
ECU Testing who will now undertake this task for you as well as checking the board for faults they can also replace defective components on the board
link to site:- e-mail/ECU Testing.com/ Repairs to Gear Selector Module PCB 'A' Class Fully Automatic Transmission.
or telephone 0044(0)1773535638 Mention 'lofty's Homepage' when calling it would also be helpful if you could enclose a history of the fault (Details of the fault) and any fault codes that point to this module.
List of fault codes associated with the Gear selector module. This list is duplicated from the ECU.com web site .

Common Fault codes that indicate a possible fault with your gear lever module:-
P1709 - Park/Neutral Position Switch
P2031 - no signal or error signal from N15/5 (electronic shift lever mode controller)
P2210 - Selector lever coding is invalid
P2211 - The selector lever is in an intermediate position
P2212 - The selector lever position is implausible
P2318 - Fault in CAN communication with control unit N15/5 (electronic selector lever module control module)
P2318 - One or more messages from control unit N15/5(electronic selector lever module control module
P2333 - The CAN signal from control module N15/5
P2338 - The CAN signal from control module N15/5
P2338 - The CAN signals sent from control unit N15/5
P240C - The CAN signal for the selector lever position from component N15/5



The mail below is typical of the mails I receive
Lofty
I've got a 1999 full auto A160, tonight on the dash as I was driving home an F appeared. Luckily I was just arriving home, as the car didn't have any guts to get up a slight incline......OK I have an existing problem with the alternator belt, tensioner is knackered however still ticking along, I'm waiting for the part so the car can be repaired on Friday. Do you think if the tensioner has completely given up this could be part of the F problem?
Yes, In my view the only way there could have been a connection between these two faults was if the battery power was low caused by the belt not rotating the alternator as should be the case. Battery power is important with the automatic gearbox as it is powered by electrical circuits.
Although I have heard of this display many many times with the car going into 'get you mode' I'm not aware of what causes it and have never seen the reason printed. I communicated this to the owner in question.
The reader has kindly come back with further information that may help other owners

I took the car into MB for a diagnostic check....mainly due to reading through forums and feeling nervous the car would be heading to the scrappies.
Fault stored was P1872 - Gear selector module......."fault is only stored at present and code was able to be erased, if fault reoccurs then new module is required"
They told me that the fault may or may not happen again, however had the fault been "recurring" as opposed to "stored" then a repair would be needed asap.

£73.40 including VAT for diagnostic.
Module A1683701309/7088 £274.00
Thank you Paul for the information dated 20/11/08



This e-mail was received from Peter in NZ which may also help other owners with this problem.23/12/2010
Firstly our little A160 with the automatic tiptronic type gearbox has been seen with the dreaded F sign on a rather too frequent basis, amongst other less obvious maladies.
Well I looked carefully at what your website has to offer and agree whole heartedly it is pretty much right... but I do think it should make clear that the PCB on the gear-stick mounting frame is I think significantly more cunning than I anyway gave it credit for.
Firstly the original was a real problem, cleaning it with contact spray was only marginally successful, it had immediate good results but within a week or so it was back to the bad old days only worse, however a squirt down the gear-stick hole allows it to be driven for a short time to get it home ...
The solution in my case was to fit a PCB from a later model, from an A190 that is a 2002 model or later, that has quite amazing results it cleans up the lumpy gear change issues, improves the gear meshing significantly and generally makes a huge difference.


I've been back to Peter with some questions, because what is bread & butter to one person can be a mammoth task to another.

He says, The replacement of the PCB for another one is easily within the scope of a careful DIYer ... just unclip the plastic sections and remove the 3 small T6 Torx screws that hold the PCB to the plastic frame and patiently swap it out.
Now there is a risk with the PCB swap that the slide is not placed correctly over the drive fork and if that happens it will break the slide and I am confident it will not be possible to get a replacement from MB ..
You obviously also need to be careful of static electricity, so wear a anti-static wrist band when touching the PCB!
But those are the downsides to what is not a difficult to do if taken with care!

Thanks Peter
My further observations would be to ensure if undertaking/attempting this task to acquire the selector module from an accident damaged vehicle rather than a scraped vehicle irrespective of age.
I make this comment knowing that a number of owners have sold their cars for scrap being totally unable at reasonable cost to undertake the repairs needed, 16/5/2011 the cost of the replacement parts being more than the market/trade in price of the car.
Albeit we are slowly getting to grips with the unit with the help of ECU testing where parts were previously too expensive to replace we are now able to get them tested and repaired.

Always disconnect the battery when working on electrical components on the car this must be the case with main ECU as well as the FTC.ECU
So if buying a used unit, there may be some wisdom in buying a one from a later model than you actually own car, as the replacement may have modifications that your defective has not got.
That's just one more bit of information that may assist owners with what is a nightmare situation particularly where the vehicle is in good general condition but of low financial value.
It is unlikely that a MB main dealer will want to undertake this task, they will want to fit a new selector module which may with fitting cost you more than your car is worth.

Follow up mail
Lofty, My A160 with the modified gear change PCB from a A190 has now done about a 2500Km (3.1.2011) without the slightest sign of an 'F' displaying so I think it is a goer and I cannot tell you how much better it goes - better fuel economy and far smoother on the changes both up and down so would recommend the upgrade for any or the 1999 era vehicles weather it goes well or not.
Peter




Low Battery power
So can the problem you are experiencing with your Auto transmission be attributed to your battery?
This information was posted on a forum and I feel sure that a number of Automatic transmission owners could find the information useful.

The owners had a A190 fully auto W Reg that often jumped out of gear and displayed 'F' which he found he could over come by switching off the engine for two minutes and then re-starting. All would then be well until until the next time, however his problems were worsened by the fact that when we got a cold spell the car would not start first time, as a result replaced his battery, which has also cured to date at least, the 'F problem.
OK so the battery cost him £100, but my goodness its cheaper than taking the car to Mercedes where the diagnostics test alone will cost you £50 minimum plus Vat + the repairs, well the sky appears to be the limit with MB on this repair/problem.
The owner in question also highlighted a very good point, it is usual for original batteries to last longer than replacements, and its also the case that auto boxes appear to start their antics 'F' etc at between 50-70000, the car driven 12 to 140000 miles a year will give you almost to the day the life of the battery 4-5 years max, so if your car is displaying these problems fully charge the battery or at least get it tested it may be the cause of your problems and all though the battery will cost, it will not cost you what MB will charge you to examine your car and come up with the list of possible faults, the vast number of which could be down to the state of the battery.

Lofty.
I read with interest the thread about the A class automatic gear selector modules going faulty with the thought being that it is the infra-red detectors that are getting dirty. I found it odd that everyone seems to be trying to clean them out with contact cleaner. There are no contacts in these sensors. They are essentially an infra-red light emitting diode in one side and a photo transistor on the other. The transistor detecting an arm interrupting the light beam. The most likely thing to get into the sensors is dust and an air line will clear this away. Contact cleaner has lubricants in them and this will leave an oily film on the transducers which will attract more dirt. If you want to use a solvent cleaner to wash the transducer I would use Iso-Propanol (IPA) which is readily available from electronic suppliers such as Maplins.co.uk This will leave no residue when it has evaporated and will not damage electronic components. Let it all evaporate before re-powering the board.
John Harmer, Senior Area Engineer
Unquote

Thanks John , the more information on this problem the better, even with 'Star' Diagnostics MB seem to be guessing when it comes to dealing with the 'F' Display or just quote for a new gearbox and selector module which isn't helpful when the repair costs more than the car is worth in money terms.

A little extra information for you on the W168 A170 Full Automatic
The 'F' issue affected us every 2 to 3 thousand miles, however lately its done it as frequently as every 10 miles - I checked the fault codes and found gear selector module to be listed. I note that on your page http://www.aclassinfo.co.uk/mypage.59a.htm the 5th image has an arrow pointing to what's referred to as a selector lever, this is incorrect, its simply an interlock solenoid that stops you from moving the gear lever at certain times.


I have attached pictures of the circuit board, this and the interlock are the only electronic components in the lever. It should be noted that the selector position is detected by infrared break beam sensors, not any type of copper slip connections, which means the usual culprit of dirty copper tracks or cracks is ruled out.
The circuit board looks fine, no broken tracks or dry joints, so I can only presume that if it is indeed the selector module that's at fault(sometimes the fault code could be erroneous) then its possibly a design flaw or perhaps a software fault or perhaps weakening sensor LED's.










I have cleaned up the infra red sensors and put it all back together and so far its been fine, but its too early to call it, I will update you in a few months to let you know if cleaning helped.
Thank you Darren every little helps.
Regards











Update on Darren's car, It ran well for approx 4 months, the fault then reoccurred and the car is at present un-drivable. I will update you further information when I hear the outcome. The latest news from Darren:-
Lofty

and the very latest :-

I decided to purchase a gear selector module from the dealer, I got a 10% discount making it £332 inc vat
Despite the dealer insisting that a new module needs to be coded, I decided to just try it anyway and on my 1999 car it plugged straight in without coding and it selects gears correctly without the dreaded F
So a bit more info on the status for you, I'll put it through its MOT and take it for a proper drive and see how we get on.

Darren had on the 20th of August mailed me to say he was going to scrap the car as the repair was going to cost more than the car was worth in ££, the true worth to the owner is of course invariably a great deal more than the trade in or salvage value of the vehicle.
As you can see Darren has obviously changed his mind and has now carried out a repair himself and rightly ignored the information that MB seem to always use that the new unit will need coding to the vehicle.
Previous cases and this again show that this information is nothing but a ploy to get owners to have the work done in MB work shops which of course increases the cost of repair.
That along with labour and Vat exceeds what the owner is prepared to spend on the car, which is understandable if you take into account the age of the vehicle.

As with buying a car from the car sales you do have to set a limit when it comes to spending out on repairs on the older Vehicles, especially if the work be carried out is not guaranteed to cure the fault long term. Lets hope Darren has made the right choice in repairing his car and may he now get many more miles from it.
lofty



And yet more information from Peter in Australia,

Dear Lofty Many thanks for such an excellent, helpful site. I just want to add one suggestion for other people who suffer the 'F fault' - get an electronics technician to check the printed circuit board and re-solder bad connections if needed.

My wife's A-class suffered the automatic transmission 'F' fault.
I removed the shift sensor module, as your site suggested, and cleaned it with no-residue cleaning fluid.

I also asked an electronics technician to look at the sensor module's printed circuit board.

The technician said it was a wonder the sensor module ever worked, because it had various badly soldered or 'dry' joints.
He re-soldered the joints (especially the ones where the main power cable plugs in) and it has worked fine so far.
He only charged $10 (Australian).
I suggest your readers do the same if they have the Auto transmission 'F-fault' problems
Thanks again for such useful money-saving info.
Best regards
Peter Ritchie (Australia)
Thank you Peter that sounds like real good information to me and may account for boards failing a few weeks after they have been cleaned which although can help does not always appear to be the total answer.
If you follow Peters advise and it proves successful please feed back information.







It is also worth reading John's mail who backs up what Darren has said about the infra-red sensors



Hello Lofty,
Here is some information I think your readers might like. My background is building very high performance racing engines and the cars that go with them, and I am the type of person who does not like things that do not work the way they should. I have owned many Mercedes cars because they are very well built and the brand has a good reputation. I am aware over the past few years that Mercedes has lost out in the reliability area on some of its cars. Which brings me onto the A class (W168) and the number of reports I have read about the “F” problem with the full auto box.
This is how the story goes;
I have all ways liked the A Class (Baby Benz) and it just so happened that my mother needed a small car, and I wanted a reason to find out why so many A Class owners had problems with Mass Air Flow Sensors and the F problem.

I decided to buy a used A 160 (99 model with 60K) off a well know auction site, because of the problems with the car I got a very good deal [I paid a 1/3 of the true value].
The first thing I did was send the MAFS of for repair (it had a broken reed) to ECU testing, the service from this company is better than 1st class. I had the unit back 48 hours after I shipped it out, plus I got the discount (thanks Lofty).

With the MAS refitted the cars engine ran very well, but the auto box had the F problem. Now this is the bit of the jigsaw that had the most frustration in the repair. The first thing I had to do was get a trans oil dipstick from MB, it took me a long time to find a dealer that would order one for me, but in the end I got one from the dealer near Brook lands race track. This dealer is first class and the spares department people are only to happy to help.
The thing they do not tell you is how to use the dipstick; now this may sound odd, but at first I thought I had got the wrong dipstick because it was way too long for the dip stick tube, but it turns out this dipstick is used on many MB cars and it is only the end bit that counts, i.e. the stick bottoms out in the box.
When you have ALL the information it is quite simple, I was just looking at the problem to hard because of my background in motor racing.

The key to checking the oil level in this box is this; Get the gearbox up to 78C, [Do Not Guess, drop a temp probe down the dipstick or get a infrared temp gun] [after a long run the gearbox will be over 80C} go thru the gears, then put the lever into N or P with the engine running and make sure you are at 11.5 on the dipstick. If you are going to do an oil change, get the level correct with the old fluid first. Measure the amount of oil you get out of the box when you drain it (because you never get all the old oil out) and replace with the same amount of new ATF. THE OIL SHOULD/MUST BE “MOBIL ATF320”.
Just changing the oil will not on its own fix the F problem, but it is good practice to know what you are starting with, after all new oil in the box is always good.
The thing about the F problem that did not make sense to me was the fact that you could turn off the engine and the problem would go away for a bit before returning. If it was a major problem it would come back at once. The next thing I had read about the problem was from people who had replaced the car battery, and the problem was not as bad. This got me thinking, why did this made a difference.
The answer is quit simple and proves where the problem lies! And also points to the fix.
When you restart the car you put the ‘Gear selector module’ back into N, and with this the F goes away, i.e. you have cleared the problem for a short while, and if you have a new battery the problem goes away for a longer time, all this point to the infrared sensors in the ‘Gear Selector Module’ being dirty!! And why a new battery helps.

I can not take all the credit for this because half way through my repair I looked at what ‘Darren Smith’ had done, and he is 100% correct. You do not need to take the unit all the way apart, and in fact you do not need to take the unit of the car to repair, but it does not take very long to remove. All you need to do is take the gear knob off, [half twist the bottom part of the knob and then pull up, do not punch your self in the face!]
Remove all the plastic from around the selector, unclip the part of the selector that holds the circuit board, (easy job if you have the unit on the bench) make sure you do not drop the small spring or small white part that is under the S & W switch. You do not need to remove the circuit board from its plastic housing; all you need to do to fix the unit is spray it with Electrical Contact Cleaner!
I would love to know how many new ‘Gear selector modules’ have been sold because of a small amount of dirt!!

So to end my story, my mother now has a Mercedes A160 that runs like new and cost very little to repair because of your web site, a big thank from us all!! Best Regards
John Hurley.





To try and clarify things even further I have asked john if he will explain where and how this PCB complete with infra red detectors is located and accessed he has responded with this further help document:-
Hello Lofty,
The PCB is just under the gear lever indicator panel; i.e. the bit that has P/R/N/D on it. I have attached the photos. The PCB is the gear selector module. The part on the side lower down is just a lock out pin driven by a solenoid, this is to stop you from changing gear at speed (from D to R). The procedure to remove the PCB is;
1. Remove gear knob. [twist the bottom plastic ring {on the gear knob}, then pull up on gear knob]
2. Remove the plastic cover which is attached to the centre console (by the bottom of the gear lever). {you do this by pulling up on the cover}.
3. Remove the switch panel from the centre console (windows switch etc)
4. Remove centre console. (on my model it is 3 screws, one in the cup holder, 1 each side of the gear indicator. Also I removed the hand brake lever complete; 2 bolts only). {I removed the hand brake lever this way for two reasons, 1. so I could remove the centre console, 2 I did not want to remove the hand grip off the lever}
5. Remove the plastic trim from under the radio console, the bit between the carpet and the radio console. (1 screw each side of the gear lever housing, then pull back on the trim.)
6. With the lever in 'N' unbolt the 3 bolts that hold the unit to the floor, remove the electric connectors, turn the unit on its side and push out the pin that holds the Bowden cable to the unit.
7. Remove the Bowden cable and place the unit on the bench.

To get to the PCB all you have to do now is take the unit apart by pushing down on the plastic clips on the side of the unit. {When you see the unit out of the housing it is very self explanatory)
To 'FIX' I sprayed mine with "Electrical Contact Cleaner" you can buy this at Halfords. {I sprayed mine 3 times and blow dry each time} you can spray the whole board.

Thank you John for your contributions I'm confident they will help other owners overcome what is to many an most annoying and expensive defect.
Having located the board you will be able to see the infra-red sensors which are ringed in Darren's photos above, Marked Photo1 & 2

There is little doubt that with Both Darren's and John as well as other contributors we are a little closer to solving the problem of the 'F' Display which appears on the Auto 'A' Class World wide with none of the forums coming up with the answers,
If you undertake this cleaning process and it cures you 'F' problem please mail lofty so that we can see just how successful this procedure is.
John Hurley

John has now provided his e-mail address so if your really stuck and need advise he may be able to advise you but please do not abuse his kind offer. j.hurly
So in the case of the fully automatic transmission if your selector display shows 'F' there is every chance that it is the 'Gear selector module' This is the generally called the gear lever on Manual boxes and selector on automatics. This selector module does include electronic equipment and it appears it is this that causes the problem.



The trouble code on the Diagnostics will be P1872 and the component costs £274.00 part number A168 370 1309/7088 If this item is required on your car always use your vehicles Vin number to ensure the correct part is obtained/ordered.
Also if you have a diagnostics tool see page 69 It is worth deleting any fault codes to see if it re-appears before spending out on spares.
If you car is pre 2001 you would need to get this carried out by a garage using 'Star' diagnostics , post 2001 you can delete the code using your own diagnostics tool and it is cheaper to buy one rather than go to Mercedes-Benz for the deletion of this codes.












The owner with the 'F' Problem on his car has now had the car sorted, however he is of the opinion that garages with 'Star' diagnostics have to fit it as the module requires synchronising with the car ,














link for more photo's of this unit being stripped.




What this involves I really do not know however he does say that the whole repair only takes about an hour , see mail


MB "assured" me the fault was within the selector module, just under the gear stick....so although the cable harness comes with the selector unit this was not fitted as the old one was deemed OK......so I hope, as wherever the cable harness terminates...I presume the gearbox, this apparently requires the engine to be dropped to gain access. So far the "F" has not come back, although sometimes the gear change in drive can be unpredictable, for instance I can put the accelerator down but it takes more than a moment to do anything....not handy when pulling out of a junction at rush hour. The MB parts guy did say my faulty gear selector had been superseded twice so the part number of the new unit was slightly different. Replacing the unit is straight forward as once the covers are removed its just 3 set screws that hold it in position however the unit has to be configured to the car so unfortunately a definite MB job, no more than 1 hour.
This has been contradicted by Darren in his comments above.









Honestly the car is coming up for 10 years with 54k on the clock....if I can get another unblemished 25k-30k out of it I'll be happy.
Cheers Paul


To fit the unit complete as sold with the Bowden cable assembly, according to Mercedes, the engine has to be lowered, obviously another good design feature to ensure mercedes Workshops do not run out of business!!

It could be of course, that the fault lies in the selector Module/mechanism alone, so you may get away with fitting just that part of your purchase.
if contracting Mercedes to do this job for you, make sure you know what they are contracting to fit, in respect this complete unit, to lower the engine and replace the linkage/cables which could be perfectly sound will cost you about 6 hours in labour.





In Paul's case, Mercedes did the job free of charge, because they had botched a previous job, they therefore contacted him and explained that changing just the selector module ( Gear selector) should be sufficient to clear the defect, which is all they did, so do not get conned by being told it is a 6 hour job when all they intend doing is changing the selector module, the safest way to confirm the complete job has been done, if they insist is to ask for all defective parts removed on completion, remember these are your property and you have every right to ask for them, do not be put off including of course any parts that come with the new unit and which are left unused, you may need these at some later stage.

Paul Harman another of contributors, has also made the point that if the Bowden cables are sound then they are best left well alone including the adjustment as this would affect the gear change when the new unit was fitted, so if doing this job yourself avoid pressing the RED push button which allows the cable adjustment to be made. (see three photos above)
As far as the 5 pin cable which goes from the back end of the transmission casing (FTC.ECU)it is still not clearly defined although it's obvious that it connects into the cars electronic system at some point.

As is confirmed in Peters mail above the module may also repairable, I understand that there are a number of soldered joints that breakdown as they get older. Re soldering these joints (work carried out by an auto technician(ECU testing are working on these units at present 1/4/2011)and you may well find it cures the fault, If you are able to locate the fault then in this instance because you are simply replacing the existing repaired unit, re-programming should not be necessary. Speak to you garage in respect of this matter.
















































































Do remember when they 'F' displays on your display that your car will automatically go into the 'limp home mode'(speed will be limited) when this happens normal driving and speeds will not be possible

If you have to resort to MB workshops sorting out your problem make sure you get a written quote and a wise move is to make the point to any garage you use that you want all bits removed available to view when picking up your car.
That way you will know what's been fitted and will be able to ensure that all the new components supplied were fitted and not bypassed because the engine has to be lowered to undertake certain tasks. Few of us mind paying where a good job is done, none of us like being conned, if an item supplied as part of a kit is purchased and then not used it is your property if you have paid for the complete kit.
An example of this is the selector module that comes complete with the Bowden cable, it may not be necessary to replace this component and to do so may require the engine to be lowered increasing the cost of repairs.
So watch points . If the garage do not fit this cable and it may well not be necessary, you need to be able to pick it up with the car, the alternative is they will have fitted the new cable for which you have paid and you can now view the old unit when collecting your car. Sad but we just cannot trust garages to do what they say, and I'm afraid history has shown that MB are no acceptation to that comment.





This photo shows the automatic gearbox /transmission removed from the car, in this instance we can see where the sector module Bowden cable connects. So what does the Bowden do? Well according to Paul H (we have more than one Paul donating information to this page )The Bowden cable selects between P/R/N/3(D position) and the selector just sends commands via the CAN bus to the control system that then controls the transmission to swap third gear which is the default for one of the others.
When 'F' is displayed the transmission control shuts down (Goes into 'limp home mode' or 'F'(Fail Mode))and you only have third gear, hence no ability to go up hill with only 1000rpm max in third gear, (perhaps a bit of an oversight on MB here,) they should really have allowed a few more rpm when in 'Fail mode'('F') on the automatic because the torque converter loses all of the 1000 rpm at low speed).
I suspect that third gear is the straight through where gearbox output rpm = crankshaft rpm and fourth and fifth gears are overdrive gears which makes it simpler and less likely to fail than the others which all have cogs.
This is the case on the ZF electronic transmissions used by Volvo and BMW which conveniently have the electronics in an external box!


The 5 pin connector can also be seen at th3e rear of the transmission casing, this is where the electronics for the transmission connect onto the NTC.ECU
where both the Bowden cable and or the electrical loom are replaced it may be necessary to lower the engine as like so many other things the cables are located between the under floor and upper side of the engine, albeit these would located adjacent to the selector module.

Thanks Paul.


I'm publishing this mail from Paulo in this instance, because the content really highlights the need for owners of A class with automatic transmissions to ensure that the coolant is changed at the prescribed interval failure to do so can result in the corrosion inhibitor contained within the coolant weakening and thereby allowing vital parts valves etc to become damaged by corrosion.

Dear Lofty,
I looked for a user feedback function on your website, but as I could find none I am sending this report by e-mail as a contribution to the fantastic service you provide to A-Class owners worldwide.
You may recall that we have been in touch last year, when I purchased your excellent CD-ROM. To recap my status, I live in Brazil and have owned a 2002 A190 (fully automatic gearbox) since new.
Earlier this year, as I returned home from a trip some two hours away, I got the dreaded "F" code on the instrument panel. Luckily, I was only a couple of miles from home, so I was able to limp along in whatever gear (probably 3rd) the car was stuck in.
To make a long story short, the problem was diagnosed as a massive failure of the auto-box module. As this part alone costs in excess of six thousand US dollars (approx. 3700 pounds) at local Mercedes Benz dealers, I had the service done at an independent shop, which sourced the module from Europe and also replaced a number of other items (K1 clutch, assorted gaskets, coolant etc.). The grand total, including labour, was about the same as I would have paid at a main dealer for the module alone - still pretty hard to swallow, though. Not to mention the fact that the car was out of service for almost three months while the module was being sourced and imported.

This problem occurred at approximately 32k miles (48000 km), so I would urge all fellow A-Class owners to replace the coolant at shorter intervals, as you have already advised, and also to be mindful of anything that may cause the module to operate at abnormally high temperatures.

The A-Class has a lot of things going for it - but the auto-box is definitely not one of them, judging from my experience and that of other owners. If you think that my experience is worth passing on to your readers, please feel free to do so.
Kind regards,
Paulo

.


This information kindly is provided by Chris it will give you some idea of what is involved in changing the transmission fluid when undertaken at your request by a garage along with the parts you should expect to see on the invoice.

If you have been considering doing this job yourself then it is recommended that only experienced DIY enthusiasts tackle this procedure and you do need some special tools if you are going to the job to a high standard which will ensure maximum return for your trouble. When Mercedes did this for me three years ago, it was 320€ and as far as I could tell, the mechanic spent most of his time chatting to his buddy while the transmission warmed up...
I was GOB smacked when I got the bill - I thought I was going to be there for an hour at the most... three hours later I was finally back in the car!!!
I should have asked for an estimate first.
Anyway, the gearbox has been 100% reliable and I've just gone past 150000km so I guess peace of mind comes with a price tag.
I'll give the procedure a go this weekend.
Thanks again
Paul



So you can instantly see that getting Mercedes-Benz workshops to do this job is costly, I suspect mainly because of the time it takes, it would be asking too much for the mechanic to be getting on with other tasks while the gear box warmed/heated up the fluid for instance 3 x hours in the UK is going to cost at in the region of £240 and that's the minimum cost, remember that's before the appointed mechanic has even raised the bonnet!
Plus of course the dreaded VAT.
So if you were considering getting any work done on your car, always get a quote first and if you haven't used the garage before ask them to just jot that down for you and keep it handy.
And please bear in mind I have not undertaken this task as my car has a manual gearbox so I cannot add anything to what Chris has said.
Please remember not matter what the task it could be more costly than taking your car to the garage if you are not competent to undertake any procedure/repair, so always consider the situation before commencing any work on your car.

I'll now hand over to Chris.


Transmission Fluid change Procedure

***Message from one of my readers 'BIG JOHN', Reference the the dip stick mentioned in this procedure which is not installed/fitted on the automatic gearbox as standard, unless fitted by the previous owner)
Over the years posts on the forum have suggested that the automatic transmission dip stick is not available or that MB would not supply it.

Several years ago I bought one from a MB parts department without any problem it just had to be ordered from Milton Keynes for next day delivery.
The details are:- DIPSTICK for measuring automatic gearbox fluid level. Part Number: W168 589 012 100 the current cost including VAT is £23.22 14.01.11
(The part number is correct as W168xx and not the normal A168xx)

The oil filler/dipstick pipe has a plastic sealing cover retained by plastic "tamper" pin which has to be broken to remove the cap the original pin is black (as is the cover) the replacement pin is red.
The details are:- PIN Part Number: A1409910055 the current cost including VAT is £1.20
What john has said is still true today, only in the last two weeks i have had one owner tell me that MB parts would not sell him the stick saying it was for Garage use only, if this happens to you simply shop elsewhere, I contacted my branch and they agreed to sell him one, although they did ask for the part number!
Neil an A160 auto has just contacted me 29/09/2011 to say he has also had problems obtaining the dip stick he has therefore kindly provided this link:-http://www.motorsport-tools.com
So the dipstick for checking transmission fluid level is available from Mercedes parts and my branch of MB Parts at Bognor Road, Chichester, in West Sussex Tel 01243. 776111 is prepared to supply it
.

. Other parts also needed are:-
1. Transmission fluid (See link below.)
2. Filter
3..Sump gasket
4. Sump plug
5.Copper washer
6. Tamperproof plug

7.
Pan magnet(may be reusable )Note on later models the sump pan has been increased in depth by 3mm, MB recommend that this be fitted, but it is extra cost! but is does come with a drain plug and seal.
8.Transmission fluid
I would suggest the use of genuine Mercedes fluids, bearing in mind the cost of a replacement gearbox!
I would suggest getting the transmission fully hot and checking the fluid level before starting work. If you then drain the fluid into a marked container you will know how much fluid to use on initial refill of transmission.
Removal of the sump pan to change the transmission filter and install a pan magnet [magnets were not fitted to earlier cars] is also a good thing to do.


Note:- Both the drain plug and sump pan bolts can be quite tight so proceed with care, ensuring that Torx bits are fully located in the head of the bolt.


With reference to above:




























1. Drain fluid/fluid from transmission






























2. Remove sump pan [note that there will still be a quantity of fluid within the sump pan which is best not relocated down your sleeve] 3. Change transmission filter

A [this simply pulls out of the transmission case]






4. Clean out sump pan using a lint free cloth
5. Install pan magnet
6. Refit sump pan using new gasket
7. Refit drain plug with new copper washer





















8. Refill with the required amount of fluid ( Auto Trans MB Fluid £!0.20 a litre 14.1.11 ) before starting the engine
9. Start engine and allow to idle in P. checking/correcting fluid level if necessary
10. Warm up transmission and shift through all gears [with vehicle stationary] while warming up.
After warming up transmission, wait at least 2 minutes and check fluid level with engine running in P or N
11. Check transmission fluid temperature
When transmission is cold, level must be between marks 2 and 4. The exact fluid level must be between 8 and 12 at 70-80 degrees c [transmission fluid temperature] If you want to get an accurate reading you will need an infra red temperature gun or similar device Temperature gun next day delivery tel 07864991164 [as mentioned previously I would suggest aiming to get the fluid level exactly on the 12 mark] Model 168, use HHT to call up current transmission fluid temperature in one of the selector positions P R N or D [this is where I used a hand held infra-red thermometer pointed directly at the sump pan to determine fluid temperature, I would also suggest checking the temperature only in P or N as checking it in D or R could prove to be dangerous]
12.(*** see information above) Insert dipstick as far as the stop, pull out, read off level. Insufficient/excessive fluid quantity causes malfunctions and transmission damage.
13. Check fluid level again. Correct if necessary.
14. Refit tamperproof cap
15. Check for leaks
Torque settings;
Drain plug 22NM
fluid pan to transmission 8NM


Note to ensure that the required temperatures I purchased an infrared temperature sensor /gun from Maplin's although this cost just on £30.00 it was well worth while and assisted me greatly in doing the job well.


Special tools for working on various Mercedes-Benz Vehicles, as well as suppliers of automatic transmission fluid level dip sticks

Sorry if this seems rather lengthy but this job is possible if you know your way round you car and are mechanically minded and it is worth taking your time remember you are saving yourself £500 at my local Mercedes dealership prices but the job must be done well & right or you will face extra costs!!
If I can be of further help please do not hesitate to e-mail me.
Regards, Chris.



Other helpful information, links and Photos kindly received from Oliver :-
For " Changing full Automatic Transmission Fluid " you can find: For WDB168 A140 year 2003 with gearbox 722700 00 246734
for the ATF : I use Fuchs Titan ATF 4000 automatic transmission Fluid
(Good price at www.opieoils.co.uk =25 £ for 5 litres For 168.589.012.100 gauge = 13 € without taxes and transport( www.mannes.fr 168.377.03.95 filter = 8€ 140.991.00.55 goupille =0,57€



Fully Automatic transmission information


























There is little doubt that the automatic transmission is a very complex piece of machinery, these are photographs of just part of the automatic box known as the valve chest the 4 copper/brass caps along with one alloy cap. these according to owner Paul support the solenoids against there retaining spring in each case

If you look at the automatic gearbox valve chest, right hand photo, you will see a five pin connector, this connects the electronics of the gearbox/ECU to the selector module in the cab. when a new selector module is purchased it comes complete with cable but the engine has to be lowered to get it down the back of the engine and gearbox AS far as I'm concerned this whole set up is a mystery something I'd prefer not have on my car, at least with the manual gear box I know what I have and how it works.

There were two valve chests on E-bay this week,24.11.08 but again take care in what you purchase. It appears the FTC/ECU is coded to your car however repairing and replacing the existing unit will not affect its operation.
If buying from any source seek an assurance in writing that it is in working order and even then you may have to switch your FTC/ECU to the replacement chest, if compatible.



Important Information
Before attempting to remove the Valve chest from the Gearbox the the five pin plug MUST be disconnected from the connector on the top rear of the gearbox.
This is best done by removing the front left wheel and the wheel arch liner which is held by a few small bolts and one plastic re-usable rivet
Having gained access to the top ,rear of the gearbox transmission casing unscrew the Black collar that secures the two halves of the electrical fitting.
Failure to do this and the wire connections will be pulled from the FTC/ECU. Damage will also occur to the plastic fittings as the Valve chest is lowered from the transmission casing
This important information has been provided by Farrukh, no information of this type is provided by MB or previous owners.


Although it now appears obvious that the connectors have to be disconnected due to it's location it is easily overlooked and the advise has not been mentioned previously.



Please Note
The black collar securing the electrical connection and plug is unscrewed from the fitting going to the FTC/ECU before attempting removal of the valve chest
.
I am firmly of the opinion that the collar only needs to be turned slightly to release the plug from the ECU connection rotate the collar until you are able to pull the plug out of the socket on the top of the transmission casing
When replacing offer the plug to the socket and rotate the collar until you are able to lock the collar into place
If you find this not to be the case please let me know and my car is a manual GB.
Lofty












Repairs to the ECU of the Fully automatic transmission.(Gearbox)
This repair can now be undertaken by ECU Testing

Be warned there are other companies claiming they can repair these units one such Company is in Milan.
As one owner found they can't! They simply returning his FTC/ECU in bits and claiming it was not repairable leaving him now in a situation where a new ECU will cost him 1700€ and Mercedes-Benz refusing to supply unless they fit it.

It is also apparent from what this owner says that only some of the solenoids are available from Mercedes, another good reason for using ECU Testing.com

Part of this disappointed owners e-mail's:-
His findings :-
After studying your web site and with a great help from one friend of mine, we tried to fix the problem; after MB Star diagnostic test trouble codes P 1841 and P1844 appeared so it was quite clear that I had to change transmission solenoid Y3/7Y2 MB part number A 1683771035 and valve solenoid Y3/7Y2 MB part number A 1683770135.
As you may know Mercedes Benz sells only A 1683770135 (€35 including VAT), but unfortunately A 1683771035 is not available as a replacement part, .....I must admit that after clearing the 2 trouble codes, the car went well for only 10 Kms, after that the "F" code popped up again, so I tried to get a 2nd hand A1683771035.....I checked again the transmission ECU with a new A1683770135 valve solenoid together a tested OK 2nd hand A1683771035, and P1841 and P1844 popped up again after a 5-10 Km test. To tell the story short none of my previous valve solenoids were out of order, as Star diagnosis suggested in the first test.


Quote
I called BBA Reman in RHO (Milan, Italy) as they stated they're able to fix a faulty Mercedes transmission ECU for euros 400+vat, with 2 years warranty...and unlimited kms coverage I sent them the ECU for bench testing and they called me at the phone after a couple of days to tell me that the ECU can't be repaired, they were not able to explain why, but they simply told me they were going to send it back to me......I waited for the ECU shipped back and everyone will agree my disappointment when I opened the package and I found my ECU totally dismantled, please see picture. BBA Reman don't have a reply for this, the Technician said : "it just happens when you try to repair it ......" Unquote

So be warned this is not a DIY repair it requires the attention of a skilled technician who is fully aware of what he/she is doing.
If having to send your valve chest to the UK is inconvenient, it may well be an inconvenience that will pay dividends in the long run saving you a great deal of money and Heartache as a replacement Valve chest with ECU costs £1038.00 Plus 20% vat £207.60 in the UK 2.6.2011.

Part number A168 370 54 06 which may have to be coded to your car.
If your present 'A' Class is an early model then their is every chance that you present FTC-ECU is not coded, however the new unit may well be dependent on your Vin Number.
Where a satisfactory repair is carried out on either a coded or none coded unit/valve chest and FTC-ECU this will not adversely affect the running of your vehicle as the same unit is being replaced.
Lofty only recommends ECU.Testing.com located in the UK for this repair.


Common fault codes for a failed transmission ECU:-
P1843 - Valve Y3/7y4 - Pulse width Modulated Solenoid Valve. Torque Converter Lock up clutch
P1842 - Valve Y3/7y3 - Pulse Width Modulated Solenoid valve 2/5/R shift
P1840 - Valve Y3/7y1 - Pulse width modulated solenoid valve 1/4 shift

P1884 - Valve Y3/7y5 - Pulse width modulated solenoid valve. Shift pressure
P1841 - Valve Y3/7y2 - Pulse width modulated solenoid valve. 3 shift
P1886 also relates to the FTC/ECU although in the OBD2/EOBC codes indicates something different



But please study the information provided on their page for part numbers etc.
ECU Testing have kindly agreed a 10% discount off the total cost off £228.00 (08/02/2011) for my readers.
If contacting the company you must mention 'Lofty's Homepage' and when completing the test page downloadable from the above link, enter 'Lofty's Homepage' in the Company Name, box, this will secure you the 10% discount.

Fault codes and information along with photographs kindly provided by ECU Testing.com
Note the location of the component information details

The photographs on the right show you the FTC/ECU that will be serviced are part of the overhaul/repair of your unit . Please see the note about sending the complete chest when sending for repair.
This is to try and prevent a similar situations to that experienced by owner's above where their unit's have been damaged beyond repair by the garage and one incompetent Company who obviously did not know what they were doing, damaging the unit in the process.



Removal Of valve chest from transmission



STEP 1 After removing transmission oil and oil pan, you find the valve chest including oil transmission filter and valve solenoids; pull the transmission oil filter gently by hands. go to STEP 2



STEP 2 You have to unbolt 26 Torx T20 screw to remove the valve chest and the multi channels alloy unit, please have a look at the MB dealer step by step instructions to avoid mistakes about loosing oil strainers, then go to STEP 3



STEP 3 The Whole unit is on your desktop/workbench please have a look at the gear selector as featured in the photo on the right, gear selector's teeth must mesh with a toothed plastic selector in the auto transmission, if it doesn't mesh correctly the selector teeth will not engage to select gears.
Refit is simple, just follow the steps in reverse order.
If you have a digital camera take photos as you go or print this page as a guide.


Remove/re-install Valve chest from Automatic Transmission.
Use Back to return to this page.




Special Note

Where the fault codes point to the NTC.ECU (Front Transmission Control/Electronic Control Module) of the auto transmission you are advised to return the complete valve chest, as shown above to ECU testing.
This enables them to check and replace the solenoid valves if defective as well as remove and test the FTC/ECU repairing as required.
If you intend having the unit repaired then under no circumstances tamper with this very complex component. Removing any parts is likely to allow springs and none return ball valves to be released which are impossible to replace correctly unless you are very familiar with this unit. Damage may even be caused by removing the solenoids in uncontrolled conditions.
Damaged or missing components also make it none repairable, but a handling charge may still be made.
The valve chest in this photograph was scrap as the garage that had removed it had attempted repair, loosing component parts as well as having damaged it beyond repair by ECU testing or any other company the damage included.
, The seal had been ripped apart for the P1884 Valve Y3/7y2 – Pulse width modulated solenoid valve shift pressure, and several ball bearings and springs had been lost for the pressure valves.
The only alternative left for the owner, a replacement Valve Chest complete with transmission ECU at great cost and in many instances a greater cost than the value of the car.
When sending your units for test/repair please ensure they are suitably packed, bubble wrap and a polythene bag will protect your unit against damage and contamination. ECU testing will ensure the items are suitably packed for their return journey.




Note
Please remember this is a complex and very expensive part of your car, if you do not feel confident enough to remove it, have it removed and re-installed by a garage workshop, preferably one where you have had work done before and know you can trust them to do a good job. MB main dealers will almost certainly want to fit a New valve chest or FTC.ECU which is not necessary as these are very expensive items, both are normally serviceable once removed. Lofty
Again I would like to thanks all those owners of automatics who have made contributions to this page large and small, It has not been possible to name every body, never the less your contribution will assist other owners with the 'A' Class owners with this section of the overall site getting upwards of 2500 visitors a day
Thank you.



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